Shipping policy
Shipping Information
Shipping Fee
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Domestic Shipping (within Japan): Free of charge, except for certain remote areas.
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International Shipping: Free of charge.
Please note that international shipments may be subject to customs duties or import taxes upon delivery. These fees are the responsibility of the recipient. Please check with your local customs office for more information.
Delivery Method
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Shipping methods are determined by us and cannot be selected by the customer.
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We do not accept requests for specific delivery dates or times.
Shipping Schedule
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Orders will be shipped within 2–7 business days after payment confirmation.
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Once shipped, deliveries within Japan usually arrive in 2–3 days (or 3–4 days for remote islands).
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For international orders, delivery usually takes 7–14 days, but this may vary depending on the destination country, region, and customs clearance.
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Please note that delays may occur due to natural disasters, weather, or large-scale events.
Packaging
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We take great care to package your order securely to prevent any damage to the outer box.
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However, minor dents or scratches may occur during transportation by the courier.
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Please understand that we do not accept returns or exchanges for packaging damage that does not affect the product itself.